Saturday, 27 June 2020

Dexcom Skin Issues Update

Just a quick update on the skin issues I'm having from the Dexcom G6 sensors...my skin reactions are getting worse.  :(

What it looked like right when I took the last sensor off.  It turned even more red immediately afterwards. :(
But in good news, I was able to get through to a few people from their tech support who were able to help me.  Dexcom is aware of the issue and currently investigating it; I don't know how long their investigation will last or what the outcome will be.  But they did change the adhesive formula a few months ago (because people were complaining that the sensors weren't staying on for the full 10 days; the new formula is stickier, which also seems to be causing skin problems for some people now). 

I'm also consulting with my pharmacist to try to get through the current skin issues (so I can hopefully use the Dexcom sensors now with less irritation).  At his suggestion, I've started with trying some tegaderm as a barrier between the adhesive and my skin (I tried it with the Libre, but because the Libre sensors are on your arm, it fell off from all the movement).  So far the tegaderm is staying on alright, but unfortunately it's looking and feeling like my skin is still reacting to it.

I had two bandaids to hold it in place when I first put it on. You can see the lines I drew to help me line the sensor up with the hole I poked in the tegaderm for the sensor.
Here's what it looks like right now. I removed one of the bandaids because I needed to see what the sensor was doing (and it was feeling a bit itchy underneath). The adhesive on the right side is actually on my skin (not the tegaderm) and you can already see the skin is turning red there.
I've also ordered Skin Prep, which according to the Dexcom Tech Support agents I spoke with is the most hypoallergenic of the three barrier creams they recommend.  So that was really good to know.  I'd already tried Skin Tack with the Libre (and it didn't work for that), so that's out.  The third one is stickier for people who have issues with their sensors falling off, so that one wasn't recommended for people like me having skin reactions to the adhesive (it'll probably make things worse).

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